Shipping policy

Once an order is processed, it is then shipped out via LTL (for large items) or carriers (for smaller items). LTL shipments are curbside delivery only, unless otherwise requested at customer’s expense. Ship times vary upon final destination; however, the average is 3-7 business days for the East Coast and 5-10 business days for the West Coast. 

Orders will be accepted by phone, email, in-store, or through our web-site. Standard processing time will be:

Stock program: 3-10 business days + shipping from Italvave warehouse.

Custom orders: 5 - 16 weeks + shipping from Italvave warehouse.

If an item is out of stock, we will notify you and give you an estimated replenishment date within 2-3 business days.

Please note that all orders must be shipped out within 30 days from the date of invoice. Any order that is stored in our warehouse after the 30 days period will be charged a 10% storage fee weekly. After 60 days, the orders are subject to cancellation.